@mastersThesis{TiagoMiguelRodriguesSimoes_7_2017,
author = "Tiago Miguel Rodrigues Sim{\~o}es",
title = "Automatizando o Processo de Resposta a Posts das Redes Sociais da {TAP}",
school = "Instituto Superior T{\'e}cnico",
year = 2017,
month = jul,
type = "Master's Thesis",
BibTexOrigem = "11865 www.Inesc-ID.pt 2019-02-17"
}
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